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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jojo

April 17, 2026

5  out of  5
rating by Jojo
"Thanks to Angie Suárez for her assistance; the price she gave me on the policy helped me save! 🇨🇴"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Rockville to know that you had such a wonderful experience with us here on State Farm Agent Max James’s Team."
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Ingrid Genes

April 17, 2026

5  out of  5
rating by Ingrid Genes
"Gracias a Angie Suárez por ayudarme a encontrar la mejor póliza. 🇨🇴"
We responded:
"Wow, thank you for the 5-star review, Ingrid! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kenhill Samuels

April 16, 2026

5  out of  5
rating by Kenhill Samuels
"I have been with State farm Insurance company since 2016 and would like to thank Max James and his team for the exemplary services they provided me over the years. Thank to Max And Blessings for the family like atmosphere when we have a conversation about my insurance needs."
We responded:
"Mr. Samuels thank you for taking the time to share your experience with Ms. Blessing and we look forward to continuing those positive experiences especially in this new world of AI + Human- Thank you for allowing to serve you and your family and if in the future we do not provide such an outcome- please do let me know "
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Dinh Duong

April 10, 2026

5  out of  5
rating by Dinh Duong
"Been with Statefarm for a few years now and they have been awesome. I want to especially highlight the excellent customer service that Chelsea has given me since my most recent hit and run accident. She has been on top of it since the moment I filed the claim and ensuring that I had all of the information I needed to get this resolved and have my vehicle repaired. She has checked up on my several times during this process so that I can have a clear of mind. I appreciate you very much Chelsea and continue to be great."
We responded:
"Dinh, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Max James’s Team here in our Rockville office. "
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Gerald Moise

March 5, 2026

5  out of  5
rating by Gerald Moise
"Nice place to be"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Rockville to know that you had such a wonderful experience with us here on State Farm Agent Max James’s Team."
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Saman Jabari

March 4, 2026

5  out of  5
rating by Saman Jabari
"Max James makes sure that you are purchasing the best insurance products for your circumstances and on top of your game. Great agency!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Max James’s Team. "
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Emma Onumah

February 17, 2026

5  out of  5
rating by Emma Onumah
"Eric was my agent and he was so patient with me, he was able to explain everything to me. He’s the best.."
We responded:
"Thank you so much, Emma for taking the time to share your experience with Eric of State Farm Agent Max James’s Agency! We deeply appreciate your kind words and the opportunity to serve you - here in Rockville . MD"
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James Bourne

February 6, 2026

5  out of  5
rating by James Bourne
"Angie is amazing! Her patience and diligence are much appreciated. She walked me through getting my polices started and was able to answer all my questions. Thank you Angie!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Max James’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Gabriel Castillo

January 9, 2026

5  out of  5
rating by Gabriel Castillo
"Fue un gran placer haber hablado con Angy Suarez una persona muy profesonal y amigable que me ayudo en todo mi proseso muchas gracias"
We responded:
"Happy new year Gabriel and thank you for taking the time to share your experience with Ms. Angie - many of our customers has expressed the same positive experience with Angie and we are proud of her- Welcome to our agency and we look forward to serving you "
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Gabriel Guzman Vergara

December 12, 2025

5  out of  5
rating by Gabriel Guzman Vergara
"Quiero expresar mi más sincero agradecimiento a Angie Suárez por su excelente atención, su tiempo y su dedicación durante todo el proceso. Su profesionalismo y su compromiso en ayudarme hicieron posible que obtuviera un seguro mucho más económico que el de la competencia. Aprecio profundamente su preocupación genuina por el cliente y la calidad de su servicio. Gracias por hacer todo más fácil y por brindar una atención tan eficaz. Con gratitud, Gabriel Guzmán"
We responded:
"Thanks for sharing your experience with Ms. Angie, welcome to our agency and we look forward to serving you "
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Jessica Linares

November 14, 2025

5  out of  5
rating by Jessica Linares
"Angie es una muy hamable persona que nos ayudado mucho con nuestro seguro de auto. Se la recomendó a todos que hablen con angie suarez"
We responded:
"Welcome to our agency Ms. Jessica and for taking the time to share your experience with Angie-"
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Private Private

October 17, 2025

5  out of  5
rating by Private Private
"Extending my warmth thanks to Kim Gellineau for her hard work and dedication to helping my mom and I in our new policies for both home and auto insurances. She has worked long extended hours and has taken extra time explaining all my hard questions and walking through complex insurance policies. This is my first time dealing with State Farm, recommended by Google AI as the best in MD for customer support and service. Thanks Kim for your outstanding kindness, patience, and service!"
We responded:
"Thanks, Private for recognizing Ms. Kim and we look forward to continuing the positive interaction and experience "
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Daniel Contreras

October 13, 2025

5  out of  5
rating by Daniel Contreras
"Primeramente agradecer a Srita. Angie Suárez por su amabilidad y por su excelente atención que me brindó, con mi Asesoramiento de seguro de Auto y Vivienda, por su alto conocimiento y que Dios me le colme de muchas Bendiciones. Se las recomiendo"
We responded:
"Welcome to our Agency Daniel and for also taking the time to share your experience with Ms. Angie - we hope to continue the positive interaction and experience "
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Doreen Kibuka-Musoke

September 19, 2025

5  out of  5
rating by Doreen Kibuka-Musoke
"I have been a customer of State Farm since I arrived in DC and I have always been in contact with Blessings for my insurance purposes. She is excellent at what she does, and she always goes out of her way to help her customers. Blessings knows exactly what customer service is about."
We responded:
"Thanks so much for recognizing Ms. blessings - she is a gem and we are privileged to have her working for our agency customers - we look forward to serving you"
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Barbara Newby Duhaney

July 30, 2025

5  out of  5
rating by Barbara Newby Duhaney
"I placed a claim with State Farm and the examiner was not returning my calls. After several unsuccessful attempt, I called my local office. Agent Michael took down my information and within hours the examiner called and I saw him two days later. This would not have happened without the intervention of Agent Michael. I am so grateful for the kindness and professionalism Michael exhibited in handling my grievance. Thank you Michael."
We responded:
"Ms. Barbara, thank you for taking the time to share your experience with Michael - our aim is to go through the claims process and journey with our agency customers, and I am glad to learn that Michael was there for you during this claim. We appreciate the opportunity to serve you "
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Wanda Martin

July 16, 2025

5  out of  5
rating by Wanda Martin
"I am writing to express my sincere appreciation for the outstanding service I have received from State Farm, particularly from my agent, Max James, and especially from Ms. Blessings. As a loyal customer for over 25 years, I have experienced many agents, but the past two years with Max and Ms. Blessings have truly set a new standard for customer service. Ms. Blessings consistently goes above and beyond to provide exceptional support. She always takes the time to thoroughly explain any questions I have about my policy, ensuring I understand every detail. Her approach is not just professional but also incredibly personal, making me feel like a valued member of the family. The dedication and care shown by Ms. Blessings are truly commendable. She embodies the kind of customer experience that every company should strive to provide."
We responded:
"Hello Ms. Wanda - it's been a pleasure for Ms. Blessings and I to serve you. Thank you for taking the time to share your experiences with Ms. Blessings and we wish you well!!"
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Justin Wallin

June 18, 2025

5  out of  5
rating by Justin Wallin
"Excellent team to work with. Max is terrific, as is his entire team - especially Blessings Amobi Okafor, who is always so gracious with her time - I deeply appreciate it."
We responded:
"Mr. Wallin- thank you for allowing us to serve you and we hope to continue to provide great experiences each time you interact with us and please let us know when we fell short of your expectations i wishing a great finish to 2025 in your business. "
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Kenrick St. Louis

June 6, 2025

5  out of  5
rating by Kenrick St. Louis
"Max has been our insurance agent for the better part of the last 25 years. He is always available to provide guidance on insurance and other related matters. We believe he is the best agent in the business."
We responded:
"Such affirmations Kenrick are very much appreciated. It’s been a privilege serving you and Nsona for almost 25 years now - really grateful "
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Maurell Cook

June 2, 2025

5  out of  5
rating by Maurell Cook
"Ms.Blessing is just that, a true blessing! She always takes care of our issues with kindness and professionalism! She is an asset to your company!!"
We responded:
"Ms. Maurell, Thanks for taking the time to share your experience and interactions with Ms. Blessings. She is indeed an asset to our agency customers."
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aminata Marbury

June 2, 2025

5  out of  5
rating by aminata Marbury
"Max James helped me understand the importance of having the right car insurance, took me years but he also helped me understand the importance of investing for retirement and emergencies. He left no questions unanswered. I highly recommend his services."
We responded:
"We truly, Ms. Aminata appreciate the opportunity to serve you and look forward to doing so for a long time. If we ever fall short of your expectations, please do let me know. "
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Ike Nwaneri

June 1, 2025

5  out of  5
rating by Ike Nwaneri
"This review is the one review you must read about this company office and its leader. I met Max James over 20 years ago in his first office in Washington DC on Howard University campus, while knocking on doors and selling my small business service to local businesses to pay for school. 21 years later, after the very first personal financial advice, I have grown and sold 2 companies, maintain 2 life insurance policies, and am now responsible for over 30 full time employees in our growing organization and a beautiful wife and 3 wonderful children. Max James and his firm don’t just give you insurance policies, he’s a dear friend, big brother, golf partner, and helps you navigate the most important elements of your life no matter your industry, personal or professional goals. He spends a lot of his time and resources educating clients, friends and even helping through so many charitable initiatives I cannot count. If you’re reading this and haven’t yet started working with him and his team, I assure and guarantee you this - you’re not hiring or working with an agent, you’re joining an elite circle and network of extremely satisfied people from his service and many decades of integrity and caring hospitality. This is a man and they are a team that will stay on the phone and get you a solution even if it’s not through their office or company’s direct services. I have trusted them with my life, family and finances 21 years and counting."
We responded:
"Sir Ike, what kind words and we appreciate all the coaching that you have giving me and the team as well"
Profile photo of Kingsley Achikeh, DDS

Kingsley Achikeh, DDS

May 31, 2025

5  out of  5
rating by Kingsley Achikeh, DDS
"For over 22 years, I have had the distinct pleasure of working with Max James, a rare gem among insurance agents. Max embodies professionalism, courtesy, and unwavering honesty, setting a gold standard in the industry. His guidance is not just transactional but deeply thoughtful, reflecting a commitment to his clients’ best interests. Max is, without question, the finest insurance agent I have ever known. Reach out to him, and you, too, will discover the peace of mind that only a true expert can provide, Dr. Kingsley Achikeh"
We responded:
"Thank you so much Dr. Kingsley. It’s been an honor to serve you and your family. Wishing you well "
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Robert Umeozulu

May 31, 2025

5  out of  5
rating by Robert Umeozulu
"Great customer service. Professional service. I will recommend to everyone."
We responded:
"Mr. Robert - what a privilege to serve you and your family for 22 years and counting- I want you to know that we do lot take that opportunity lightly "
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Emmanuel Duku

May 30, 2025

5  out of  5
rating by Emmanuel Duku
"Great experience from start to finish. I’ve dealt with a few insurance companies in the past and didn’t have the best experiences, but working with Max James Insurance was a completely different story. I bundled my home and auto insurance and got a solid rate with even better coverage. The team was super knowledgeable, always responsive, and took the time to break everything down clearly. What stood out was the personal touch. It never felt like just a transaction. You can tell they care about finding the right fit, not just making a sale. Highly recommend for anyone looking for reliable, trustworthy service."
We responded:
"Hello Emmanuel- we hope to continue and maintain that level of positive experience each time you interact with us If we fail to provide such an expectation- please let me know and we appreciate the opportunity to serve you "
Profile photo of Sarah Huff

Sarah Huff

May 29, 2025

5  out of  5
rating by Sarah Huff
"Blessing really made the insurance search painless. She took time to look into any issues that arose and did it in a kind and genuine manner. It’s hard to find service like that these days. I know I can always call her if I have questions or need help. She really went above and beyond! 🥰"
We responded:
"Hello Sarah- thanks for sharing your experience(s) with Ms. Blessings- SHE truly cares very much about her customers."